About Us

When you order anything from us your order is made over a secure connection via an SSL (Secure Socket Layer). This means that all the personal information you enter will be encrypted so it cannot be read as it travels over the Internet. Encryption is used on all pages, making shopping on Q8i Bazaar as safe as possible.

In compliance with the highest industry standards, We do not take nor save any of your creditcard or knet inforrmation on our servers. When you make a payment through Knet, you will be directed through a secure connection to the Knet page. Knet will then process the payment and will only send us back a confirmation of the payment. This way, your data will never leave the knet page. When you make a payment with your Visa or Mastercard, you will be directed through a secure connection to the Bank Payment Gateway. Bank Payment Gateway will then process the payment and will only send us back a confirmation of the payment. This way, your data will never leave Bank Payment Gateway.

You can pay online using:

• Knet
• Visa
• MasterCard

• Cash

• Prepaid Card (We have prepaid card balance which you can buy the card code and add it in your Q8i Bazaar user account)

You can get your delivery by using:

• Normal Delivery
  • This is the Normal Post Method.
• Express Delivery
  • For below options charges will be shown upon chosing the delivery option during checkout, based on area.
    • TCS
    • DHL
    • Fedex
    • Leopard

• Q8i Bazaar.pk ships orders by Company's own delivery network and, 3rd party logistics partners.
• Once you have received the order, we (or our logistics partner) will ask you for your physical signature. Your signature will be a confirmation that you have received all items purchased in the order.
• If you are not present at the specified delivery address, we (or our logistics partner) can deliver the order to any person at the specified address and their signature on the order will be a confirmation that you have received all items purchased in the order.
• If we (or our logistics partner) reach your address and fail to deliver the order, please contact our customer service department to arrange an alternative delivery time. We will not be responsible for any orders that are not delivered within a period of 7 days after the day of purchase.

Orders are delivered within 72 hours. For example:

• Customer orders on Monday
• Q8i Bazaar Ships the order on Tuesday
• Customers receive orders by Wednesday or Thursday.

To check the status for Normal Delivery can be seen from My Profile > Profile Options > Order History > Status Tab. For DHL / Fedex / Leopard or whatever option you will choose Link to check the delivery status will be provided @ My Profile > Profile Options > Order History > Status Tab by opening the order link. Next to the Delivery status you will find the link for tracking named "Track"

Delivery rates are configured based on your area and will be shown on checkout page while you will select the area of delivery.

You will have to contact the Q8i Bazaar administration within 1hour by calling at the provided number @ Contact Us page for this purpose.

Q8i Bazaar.pk stands with the quality and customer satisfaction is our first priority. To return items purchased @ Q8i Bazaar.pk, please follow these steps:

For your protection, we recommend that you use TCS, DHL, Leopard or another insured parcel post for your return.

Ship the return package to:

• blah blah 1
• blah blah 2
• blah blah 3
• blah blah 4

• Time Frame should not exceed 7 days from the date of delivery.
• If something is faulty, incorrectly described or different from the sample shown on website we will provide an exchange or refund.
• Returned items are also accepted if they have a manufacturing defect that cannot be repaired without compromising the items quality, are fake, or does not match the specifications stated on www.q8ibazaar.com.
• Items should be returned with their original packaging and with its original content, accessories and manuals. Returned items (unless defective or fake) must be in resalable condition.
• Food items (unless expired at time of delivery) and personal products such as, Cosmetics, underwear, newspapers, magazines, shaving equipment, washed clothes, and hygiene products are not eligible for returns.
• Items bought during promotions or on discount are not eligible for refunds.
• We reserve the right to refuse a refund request if it does not comply with our policy.

All return shipping charges must be paid by customer. Keep the Return Tracking Number from the package you are returning to monitor delivery status and ensure that the package is returned to the Q8i Bazaar warehouse.

You can demand a purchase Voucher for future shopping instead of Bank Transfer. Please note that your original shipping costs will not be refunded.

Payment will be refunded to original purchaser only.

If you have additional questions regarding your return, please call at the given number@ Contact Us page or email using the same Contact Us form.